1. When buying any product, expect the salesmen to tell you that after around 13 months, a certain part or battery will need replacing. The common manufacturers warranty only covers 12 months parts and labor, so the customer is pushed to buy the extended warranty under the impression it will fail later...

Check out more at...

http://consumerist.com/consumer/tender-my-resignation/27-confessions-of-a-former-circuit-city-worker-267566.php

Very true. Years ago I bought a laptop from them and almost got it at cost if I bought a warranty. I don't shop there.

why would I buy a product knowing that it will fail in 13 months? *rolleyes*
does Circuit City charge a restocking fee?

Circuit city is gone. (OMG this thread is old)