: Rexpeed Customer Service


hotstix
10-13-2010, 06:09 AM
Just wanted to take a moment to comment on rexpeed's (Derek) customer service.

Quick background: Ordered a Type F front splitter and carbon fiber trunk lip spoiler a few weeks ago. They arrived in separate packages, the trunk lip spoiler arrived with no problems and fit great:rock:

The Type F front splitter however was badly cracked when it arrived. :( I contacted Derek to inform him that I received a damaged product and that I would like a refund, but would gladly pay for shipping costs to return the item.

With no questions asked Derek had a full refund issued to me the same day. :godance:

For those of you who have considered doing business with rexpeed, let me assure you that they stand behind their customers 100 %!

Thanks a lot Derek and Rexpeed for the excellent customer support!

//Mike

ZeroCooll21
10-13-2010, 11:02 PM
Yah they deff have been quick to respond to my messages. Shouldn't be too much longer before I can order some stuff.

Optiblue
10-14-2010, 12:33 AM
Rexpeed is awesome. Quick PM replies and no messing around! I shall buy a CF vg for my car if they ever make one that fits MR-T's.

EVOL1Z3
10-14-2010, 12:38 AM
this is the truth they are the shiz lol rexpeed ftw.

joey
10-14-2010, 12:51 AM
and they ship fast as hell

hierlevelz
10-15-2010, 12:27 AM
I ordered a cfvg from him last night. I complained to him about his shipping rates only to realize he was based In the phillipines. He still hooked me up with a great price.

prack7
10-16-2010, 10:14 AM
Rexpeed FTW!

beetle_orange
10-16-2010, 10:22 AM
I think he is based in taiwan

Evogina
04-20-2011, 12:17 AM
where is rexspeed acutually located & shipping from? taiwan or philippines? if ever you need to return something where will you ship the item back?

kge0003
04-20-2011, 01:18 AM
I can see how that can happen. My front splitter came in perfect and I don't know how. Haha. Bag and a box people. No foam, no bubble wrap, from Taiwan. I lucked out big time.