Ok I blew the sub and it has been like a week or 2 now. So I called for the update and I spoke to the parts manager and he says he had no idea that I came in and that I needed a new sub. Ok this is where my eyes rolled back and I got REAL pissed but I kept my cool, They are just NOW sending out for it. They are giving me a free trunk matt and a license frame. Im gonna be one pissed off SOB if that dont get fixed in the next 2 weeks. *******s:mad:

Wow, gotta love incompetence.

What dealer was this?

Longwood Mitsubishi

****in morons

That sucks.

Could be worse though...at least they're throwing you some extras to say "sorry".

yeah I guess, maybe i should tell em to get 2 subs and for them to put 2 of em in my car haha!

if you go again ask for charles,he works in subaru and mitsu,tell him i sent you,they are dicks down there

its been 2 years, i bet he got this issue resolved by now

lol

That's hilarious! ^

Probably not... he is probably still waiting lol

Yeah except this time dont go in the same door, otherwise you will be in the GM showroom, go to the other side of the building.

its been 2 years, i bet he got this issue resolved by now

holy shit thats funny dude,
bet the guy didn't snap year on this thread started 07 lol

Ok I blew the sub and it has been like a week or 2 now. So I called for the update and I spoke to the parts manager and he says he had no idea that I came in and that I needed a new sub. Ok this is where my eyes rolled back and I got REAL pissed but I kept my cool, They are just NOW sending out for it. They are giving me a free trunk matt and a license frame. Im gonna be one pissed off SOB if that dont get fixed in the next 2 weeks. *******s:mad:

2 weeks is a long wait...

nice!

It definitely shouldn't take that long to resolve that issue. Boo on them.

lol @ trunk mat and license frame. Two things I immediately remove from any sport vehicle I've owned.

^ Ok why the hell would you remove the Trunk Mat? Or even the license frame? are you to bad ass to have a lancer trunk mat?

true, with mitsubishi dealers you never know.

excess weight behind the rear axle usually isn't a good idea. not to mention any little thing helps when you have a miata sized trunk.

excess weight behind the rear axle usually isn't a good idea. not to mention any little thing helps when you have a miata sized trunk.

I wish my trunk was the size of a Miata, that would solve a lot of problems...

^ Dude its a trunk mat, which weighs if anything 2lbs, you can shit out 2 lbs easy if your that desprete to lose overall weight.

im just still shocked from the original posters comment

ya, you're right, im just thinking of all the shit in the trunk, not just the mat.

Thats super funny lol

Ok I blew the sub and it has been like a week or 2 now. So I called for the update and I spoke to the parts manager and he says he had no idea that I came in and that I needed a new sub. Ok this is where my eyes rolled back and I got REAL pissed but I kept my cool, They are just NOW sending out for it. They are giving me a free trunk matt and a license frame. Im gonna be one pissed off SOB if that dont get fixed in the next 2 weeks. *******s:mad:

I worked in the car business for a couple years. If you want to get the royal treatment speak to the service manager and simply ask for the mailing address to the owner of the car dealership as well as for Mitsubishi corporate so you can write a formal written letter of complaint to both parties to let them know about the service department lack of attention to detail, customer service, and professionalism.
Be very firm (not rude) but firm while speaking and I will guarantee you will get a lot more that a license plate cover.

They are giving me a free trunk matt and a license frame. *******s:mad:

And they both will be free advertising for them...Both will say Longwood Mitsubishi. I say that because my license plate frame says Lithia on it, which is the Ford Dealership I bought it from. Thought I would bring that up if you hadn't already thought about it. That way you can get them to get you one that doesn't say that.

As far as contacting MMNA, I did when I had an issue that was getting pushed off because of an old dealership going out business, for Mitsubishi. They stayed a Subaru dealer. However that left me out in the cold with a warranty issue. I had to wait 2 months but it was worth the wait. MMNA made sure the new Mitsubishi dealer got my replacement base model as quick as possible. New deck works great. MMNA did make it right. Call them.

Had to go copy this from an old post that KT13 left me when I needed to contact them. Here is that info

Need information about your Mitsubishi vehicle?
For questions regarding your Mitsubishi vehicle, please contact Mitsubishi Motors North America, Inc. at 1-888-MITSU2010 (1-888-648-7820). Representatives are available Monday through Friday, 7 a.m. to 4 p.m. (PT), but feel free to use the automated phone system, which is available 24/7. To better serve you, please have your Vehicle Identification Number (VIN) available when you call. Your VIN can be found on your Roadside Assistance cards, on the dash near the bottom of the windshield on the driver's side of the car, or you can find it on your registration or insurance information.

Do you realize how old this thread is?

Do you realize how old this thread is?

I do now, the wife and I were on a road trip and it was her turn to drive an my turn to get on the forum. I think there are a couple I commented on that were old as s£!+ To