Received my ETS 4" IC, but... - EvoXForums.com

joejunior · 01-02-2013, 10:52 AM

Just received my ETS 4" IC today. When I inspected the condition of the box, it has two marks as if the box was dropped (pic 1).

When I opened the box, the plastic cover and sticky paper that covered the side where the LICP goes (cold side) were torn and there were some styrofoam (including crushed ones) inside the IC (pic 2).

Some of the styrofoam were crushed to very fine pieces, particularly around the circumference of the cold side (pic 3). This make me believe that the IC was dropped and the impact crushed the styrofoam.

The cold side is also a little bent (pic 4).

The condition of the side where the UICP goes (hot side) is good. The plastic cover and sticky paper were not torn (pic 5).

My questions are:
1) Should I be concerned with the bent section where the LICP goes?

2) I have vacuumed the cold side and managed to get some styrofoam out. I even turned and shook the IC (with the cold side pointing to the floor) and re-vacummed. I'm not sure if I managed to get everything out. What is the best way to make sure that there is no styrofoam (including the crushed ones) inside the IC? Are they bio-degradable?

Overall, this IC is a very very high quality piece and solid. I would recommend it to others.

tina · 01-02-2013, 11:20 AM

Quote:

Originally Posted by joejunior

Just received my ETS 4" IC today. When I inspected the condition of the box, it has two marks as if the box was dropped (pic 1).

When I opened the box, the plastic cover and sticky paper that covered the side where the LICP goes (cold side) were torn and there were some styrofoam (including crushed ones) inside the IC (pic 2).

Some of the styrofoam were crushed to very fine pieces, particularly around the circumference of the cold side (pic 3). This make me believe that the IC was dropped and the impact crushed the styrofoam.

The cold side is also a little bent (pic 4).

The condition of the side where the UICP goes (hot side) is good. The plastic cover and sticky paper were not torn (pic 5).

My questions are:
1) Should I be concerned with the bent section where the LICP goes?

2) I have vacuumed the cold side and managed to get some styrofoam out. I even turned and shook the IC (with the cold side pointing to the floor) and re-vacummed. I'm not sure if I managed to get everything out. What is the best way to make sure that there is no styrofoam (including the crushed ones) inside the IC? Are they bio-degradable?

Overall, this IC is a very very high quality piece and solid. I would recommend it to others.

You could use a mirror like the ones the dentist uses to stick it in there and look around. If you can't see any then I wouldn't worry too much. Glad you like the piece, I'll probably be getting the same one.

Force Induced · 01-02-2013, 11:58 AM

I have an ets 4" kit , great piece and awesome quality. My only suggestion is that they revise shipping package methods. Since united package smashers are a merciless group of sob's.

Hikaru · 01-02-2013, 12:07 PM

I would contact ETS about the damage. I wouldn't stand for the bent piping but I'm a bit anal. See what they say.

mac11wildcat · 01-02-2013, 12:15 PM

No reason to accept a new in box item with defects, no matter the cause. Im sure ETS will do everything they can to make sure you get a perfect replacement.

trick3d · 01-02-2013, 12:55 PM

Ask for a new one. Don't be ashamed.

HappyMint · 01-02-2013, 01:20 PM

Personally it wouldn't bother me. Seems like a lot of trouble to go through for something that can be easily repaired, or even if ignored, will have 0 impact on the performance of the product itself.

PhantomBlack69 · 01-02-2013, 01:34 PM

I like some of the other posters would also contact ETS about the damage and see if it can be replaced. I also do agree with Happymint that it wouldn't effect performance. It's up to you though.

EvilRob · 01-02-2013, 01:36 PM

You don't want any boost leaks from that bend especially once you install it and put everything together. Better take care of it now and not have a big headache later down the road.

EDM92 · 01-02-2013, 04:28 PM

All depends on if you want to wait for a replacement or not. I know I wouldn't want to!

01-02-2013, 10:52 AM	#1
joejunior n00b Join Date: Nov 2009 iTrader: (0) Location: Melbourne, Australia Posts: 28	Received my ETS 4" IC, but... Just received my ETS 4" IC today. When I inspected the condition of the box, it has two marks as if the box was dropped (pic 1). When I opened the box, the plastic cover and sticky paper that covered the side where the LICP goes (cold side) were torn and there were some styrofoam (including crushed ones) inside the IC (pic 2). Some of the styrofoam were crushed to very fine pieces, particularly around the circumference of the cold side (pic 3). This make me believe that the IC was dropped and the impact crushed the styrofoam. The cold side is also a little bent (pic 4). The condition of the side where the UICP goes (hot side) is good. The plastic cover and sticky paper were not torn (pic 5). My questions are: 1) Should I be concerned with the bent section where the LICP goes? 2) I have vacuumed the cold side and managed to get some styrofoam out. I even turned and shook the IC (with the cold side pointing to the floor) and re-vacummed. I'm not sure if I managed to get everything out. What is the best way to make sure that there is no styrofoam (including the crushed ones) inside the IC? Are they bio-degradable? Overall, this IC is a very very high quality piece and solid. I would recommend it to others. Attached Thumbnails Last edited by joejunior; 01-02-2013 at 10:59 AM. Reason: adding pictures

01-02-2013, 11:58 AM	#3
Force Induced Member Join Date: Oct 2012 iTrader: (0) Location: Louisiana Posts: 68	I have an ets 4" kit , great piece and awesome quality. My only suggestion is that they revise shipping package methods. Since united package smashers are a merciless group of sob's. Last edited by Force Induced; 01-02-2013 at 12:02 PM.

01-02-2013, 12:07 PM	#4
Hikaru Just Spooling Up Join Date: Jan 2012 iTrader: (100) Location: Atlanta Posts: 273	I would contact ETS about the damage. I wouldn't stand for the bent piping but I'm a bit anal. See what they say. __________________ AMS Intake-Widemouth-TP, Greddy Exhaust, Cobb AP-3 Port, 93 Pump, 26 PSI, Tune = 305/300 Dyno Dynamics

01-02-2013, 12:15 PM	#5
mac11wildcat [Local Team Member] Join Date: Aug 2012 iTrader: (0) Location: Wilmington, MA Posts: 4,900	No reason to accept a new in box item with defects, no matter the cause. Im sure ETS will do everything they can to make sure you get a perfect replacement. __________________ TWM\|Torque\|Works\|AMS\|HKS\|Lou's\|Grimspeed\|UR\|SSP\|TiaL\|Tomei

01-02-2013, 12:55 PM	#6
trick3d Forum Addict Join Date: May 2011 iTrader: (0) Location: Socal Posts: 5,824	Ask for a new one. Don't be ashamed. __________________ 2010 Stock Evo X SE Mods: RS Fog Delete, Unicorn Blood Injection.

01-02-2013, 01:20 PM	#7
HappyMint Forum Lackey Join Date: Apr 2010 iTrader: (100) Location: Charleston, SC Posts: 4,622	Personally it wouldn't bother me. Seems like a lot of trouble to go through for something that can be easily repaired, or even if ignored, will have 0 impact on the performance of the product itself. __________________ Jacks Built TC SUPER CHEAP For Sale! http://www.evoxforums.com/forums/sho...d.php?t=106425 Sponsored by Hoover Mitsubishi My Blog: http://mancemotorsports.com Build thread with lots of vids: My Dumb (don't read me) build thread BB FP Red. 438whp / 377wtq Self-Tuned. RIP Possum 6/22/2012 Killed by an Evo in the pursuit of horsepower.

01-02-2013, 01:34 PM	#8
PhantomBlack69 Member Join Date: Jan 2013 iTrader: (100) Location: Houston,TX Posts: 43	I like some of the other posters would also contact ETS about the damage and see if it can be replaced. I also do agree with Happymint that it wouldn't effect performance. It's up to you though. __________________ be nice to the low post users Long time lurker, and socially awkward.

01-02-2013, 01:36 PM	#9
EvilRob Just Spooling Up Join Date: Oct 2007 iTrader: (0) Posts: 348	You don't want any boost leaks from that bend especially once you install it and put everything together. Better take care of it now and not have a big headache later down the road. __________________ ************************************************* ************************************************* ETS LICP ETS UICP ETS 3.5 Black Intercooler ETS Recirc DP ETS v2 Normal Exhaust ETS High-flow Cat AMS Intake Defi Boost Guage Prosport Wideband Copp Ap stg 2 Eibach Pro Kit

01-02-2013, 04:28 PM	#10
EDM92 Member Join Date: Nov 2012 iTrader: (0) Location: Orlando Posts: 58	All depends on if you want to wait for a replacement or not. I know I wouldn't want to!

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