Received my ETS 4" IC, but... - Page 2 - EvoXForums.com

wwEvoXgsr · 01-02-2013, 04:33 PM

Quote:

Originally Posted by EDM92

All depends on if you want to wait for a replacement or not. I know I wouldn't want to!

agreed

Indrid Cold · 01-02-2013, 04:52 PM

I would send it back for replacement. Might as well get a perfect IC cause that is what you paid for.

bigstakk · 01-02-2013, 05:23 PM

^That

wisniaPl · 01-02-2013, 05:57 PM

just bend it back be a man...and clean the inside

Snakes709 · 01-02-2013, 06:15 PM

I wouldnt bother. That small dent isnt going to effect anything. This is obviously an issue with customs, not ETS anyways. Customs probably opend it up, tore the paper to check for drugs and then realised its a legit car part. In the process, dropped it.

tina · 01-02-2013, 06:26 PM

I guess if it really boils down to aesthetics and whether or not you care about the small defect.

mac11wildcat · 01-02-2013, 07:30 PM

Regardless of whos fault it is (im sure it was custom's or the shipper's fault,as it usually is) why accept a package you paid siginifcant money for with a broken or damaged part?

HappyMint · 01-02-2013, 07:32 PM

Because it's an insignificant flaw that can be repaired in about 30 seconds or could be ignored entirely with no ill effects? No one will ever see it, or notice it, and the dent appears to be so small that you won't get boost leaks from it etc.

It would take you longer to pack it back up and return it than to fix it haha.

joejunior · 01-02-2013, 11:30 PM

Thanks everyone for your input.

I contacted ETS and was given the option to either return the item or keep it. As usual, very good customer service from ETS.

I reside in Australia. To make things a little trickier, the item was purchased from MAPerformance and sent from ETS to a package forwarding company. This company then sent the product to me. I have informed the forwarding company about the damaged package and am waiting for their response. Not sure if I should inform MAPerformance about this as well.

It may be too much hassle to return it back as there are two shippers involved and I'm not sure how much I need to pay to ship the product back.

I am not too worried about the minor bend. I'm more concerned about the "weakened" cold side area (resulting from the drop) that could cause other issues in the future.

InfantryMP · 01-02-2013, 11:37 PM

I would agree with Happymint on this one...I dont think you will have any negative performance issues with it, but I would atleast contact ETS to let them know it was damaged, maybe they can give you some cash back since it was damaged, you never know.

01-02-2013, 04:52 PM	#12
Indrid Cold X-phile Join Date: Apr 2010 iTrader: (100) Location: Newark, DE Posts: 798	I would send it back for replacement. Might as well get a perfect IC cause that is what you paid for. __________________ Sponsored By HKSETSAMSJiC MagicUltimate Racing* GT SpecFICCosworthPWJDMSSPMAPSpeed CircuitJunVarisRally Art Blacktop AeroCraftsquareAdvanKW VariantYokohamaHawk Status RacingBloxSeibonTWMFP RedGrimm SpeedDefiAEMExedyAPSWalbroShep's TransmissionMonsterClipse Tuned

01-02-2013, 05:23 PM	#13
bigstakk Forum Lackey Join Date: Apr 2008 iTrader: (100) Location: SoCal Posts: 1,792	^That __________________ 2010 EVOLUTION X GSR / SSS / NAV / WW RRE /// tuned w/ basic bolt-ons > 343whp/348wtq Muellerized... stage 1 w/ Whiteline rck Enkei raijin 18x9.5+15 w/ 255/40 Hankook v12s

01-02-2013, 05:57 PM	#14
wisniaPl Forum Lackey Join Date: Oct 2009 iTrader: (100) Location: NY Posts: 1,735	just bend it back be a man...and clean the inside __________________ 2010 built evo x 6262---->gone gt500 here we go....

01-02-2013, 06:15 PM	#15
Snakes709 [Local Team Member] Join Date: Jul 2011 iTrader: (100) Location: Edmonton, AB Posts: 4,331	I wouldnt bother. That small dent isnt going to effect anything. This is obviously an issue with customs, not ETS anyways. Customs probably opend it up, tore the paper to check for drugs and then realised its a legit car part. In the process, dropped it. __________________ 2011 EvoX GSR - AMS: SS Brake Lines, LICP w/ TiAL QR BOV, AEM Wideband and Boost Gauge, Tomei Expreme Exhaust, TWM STS w/ Cage Replacement, FIC 1100cc injectors, ETS 4" IC, 3port, Walbro 255lph, AEM FPR, Perrin RSB and Rear endlinks, SSP Underpanel, Enkei PF-01's, Varis Lip, AMS CMC, ACT HD 6 Puck and ACT Streetlite flywheel Build Thread

01-02-2013, 07:30 PM	#17
mac11wildcat [Local Team Member] Join Date: Aug 2012 iTrader: (0) Location: Wilmington, MA Posts: 4,897	Regardless of whos fault it is (im sure it was custom's or the shipper's fault,as it usually is) why accept a package you paid siginifcant money for with a broken or damaged part? __________________ TWM\|Torque\|Works\|AMS\|HKS\|Lou's\|Grimspeed\|UR\|SSP\|TiaL\|Tomei

01-02-2013, 06:26 PM	#16
tina Banned Join Date: Dec 2012 iTrader: (0) Location: Houston, TX Posts: 310	I guess if it really boils down to aesthetics and whether or not you care about the small defect.

01-02-2013, 07:32 PM	#18
HappyMint Forum Lackey Join Date: Apr 2010 iTrader: (100) Location: Charleston, SC Posts: 4,620	Because it's an insignificant flaw that can be repaired in about 30 seconds or could be ignored entirely with no ill effects? No one will ever see it, or notice it, and the dent appears to be so small that you won't get boost leaks from it etc. It would take you longer to pack it back up and return it than to fix it haha. __________________ Jacks Built TC SUPER CHEAP For Sale! http://www.evoxforums.com/forums/sho...d.php?t=106425 Sponsored by Hoover Mitsubishi My Blog: http://mancemotorsports.com Build thread with lots of vids: My Dumb (don't read me) build thread BB FP Red. 438whp / 377wtq Self-Tuned. RIP Possum 6/22/2012 Killed by an Evo in the pursuit of horsepower.

01-02-2013, 11:30 PM	#19
joejunior n00b Join Date: Nov 2009 iTrader: (0) Location: Melbourne, Australia Posts: 28	Thanks everyone for your input. I contacted ETS and was given the option to either return the item or keep it. As usual, very good customer service from ETS. I reside in Australia. To make things a little trickier, the item was purchased from MAPerformance and sent from ETS to a package forwarding company. This company then sent the product to me. I have informed the forwarding company about the damaged package and am waiting for their response. Not sure if I should inform MAPerformance about this as well. It may be too much hassle to return it back as there are two shippers involved and I'm not sure how much I need to pay to ship the product back. I am not too worried about the minor bend. I'm more concerned about the "weakened" cold side area (resulting from the drop) that could cause other issues in the future.

01-02-2013, 11:37 PM	#20
InfantryMP [Global Mod] [Local Team Member] Join Date: Mar 2011 iTrader: (100) Location: Binghamton, NY Posts: 4,953	I would agree with Happymint on this one...I dont think you will have any negative performance issues with it, but I would atleast contact ETS to let them know it was damaged, maybe they can give you some cash back since it was damaged, you never know. __________________ EMPIRE EVOLUTION SPONSORED BY: Rickerman Tuned 93 oct 355whp. Rickerman Tuned E85 381whp.

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