Props to English Racing - EvoXForums.com

Ev0Boi · 02-17-2013, 10:56 PM

Afternoon folks,

I just wanted to give respect where respect is due. I have a 2012 PB GSR. I had some stuff installed (it's in my sig) and got a couple of the pieces installed by English Racing while I was waiting for my dyno tune. Well, it was an afternoon on a Friday and of course something went wrong. Long story short, most other shops would have told me to suck it up, fork over some money to fix the problem, and have a nice day. English racing not only didn't charge me an extra dime for a mistake that may or may not have been their fault, but they went above and beyond. They got me a rental car for a week, took it to the dealer for troubleshooting and used all their knowledge and contacts to fix the problem.

A week later the car was fixed, dyno'd and tuned and it cost me nothing more than what they had originally quoted me for a dyno tune and the parts install. The problem could have easily escalated to "Get a new ECU" should they have desired to go that route and it would have cost me an extra 700 bucks.

So, my hats off to English Racing, especially to Aaron for doing what he does best. Finding a solution to a problem that seems hopeless. Hats off to Myles for the awesome customer support, and hats off to Lucas for owning the place and having a score of knowledgeable employees to work on these cars.

Thanks English.

chetrickerman · 02-17-2013, 11:14 PM

That's awesome.

Props to English

Joeyrukkus · 02-18-2013, 01:36 PM

That is amazing.

What ended up being the issue?

ddawg1130 · 02-18-2013, 01:42 PM

Yeah, that's a cool story.

But can you explain what the problem was for us? Sounds to me like they must have felt responsible for this problem.

Not that this degrades from the awesomeness of the fact that they stepped up and took care of you right. Mistakes happen.

So what happened?

RyanCB · 02-18-2013, 02:13 PM

guessing bench flash of ecu gone bad?

toaster.evox · 02-18-2013, 02:24 PM

Quote:

Originally Posted by RyanCB

guessing bench flash of ecu gone bad?

that's what i got too out of reading the OP.

stEVOlution Z · 02-18-2013, 02:45 PM

very cool

Ev0Boi · 02-19-2013, 02:31 AM

ECU got bricked while trying to load the ROM. Completely froze up and became unresponsive. Wouldn't communicate at all, so of course the car wouldn't start. Aaron worked his magic, got it reprogrammed and continued as normal.

02-17-2013, 10:56 PM	#1
Ev0Boi n00b Join Date: Aug 2012 iTrader: (0) Posts: 11	Props to English Racing Afternoon folks, I just wanted to give respect where respect is due. I have a 2012 PB GSR. I had some stuff installed (it's in my sig) and got a couple of the pieces installed by English Racing while I was waiting for my dyno tune. Well, it was an afternoon on a Friday and of course something went wrong. Long story short, most other shops would have told me to suck it up, fork over some money to fix the problem, and have a nice day. English racing not only didn't charge me an extra dime for a mistake that may or may not have been their fault, but they went above and beyond. They got me a rental car for a week, took it to the dealer for troubleshooting and used all their knowledge and contacts to fix the problem. A week later the car was fixed, dyno'd and tuned and it cost me nothing more than what they had originally quoted me for a dyno tune and the parts install. The problem could have easily escalated to "Get a new ECU" should they have desired to go that route and it would have cost me an extra 700 bucks. So, my hats off to English Racing, especially to Aaron for doing what he does best. Finding a solution to a problem that seems hopeless. Hats off to Myles for the awesome customer support, and hats off to Lucas for owning the place and having a score of knowledgeable employees to work on these cars. Thanks English. __________________ 2012 PB GSR Performance: EST Test Pipe, ETS V2 Extreme, Grimspeed 3 port EBC, ETS Intake, Turbosmart dual port BOV Cosmetic: Rota DTP rims - Gloss Black, Tien S-tech lowering springs, window vent shades, 24% tint all around Tuned by Aaron at English Racing - 356whp/336ft-lbs tq

02-17-2013, 11:14 PM	#2
chetrickerman [Music Mod] [FS Mod] [E-Tuner] Join Date: Dec 2008 iTrader: (100) Location: Colorado Springs Posts: 12,331	That's awesome. Props to English __________________ < 3000 lb Evo 10 w/ full tank Interested in Sakura Performance parts? shoot me a pm RIP mlomker PM me if you are interested in a E-Tune or Road tune

02-18-2013, 01:36 PM	#3
Joeyrukkus X-phile Join Date: Jan 2012 iTrader: (100) Location: Pittsburgh, PA Posts: 931	That is amazing. What ended up being the issue? __________________ 2012 GSR H&R Springs - ETS Intake - ETS HFC - ETS V2 Quiet - Depot UICP - ETS 4in FMIC - ETS LICP - Innovate WB o2 - Grimmspeed EBCS - Synapse DV - Clipse tune

02-18-2013, 01:42 PM	#4
ddawg1130 [Team IEG VP] Join Date: Feb 2008 iTrader: (0) Location: Kansas Posts: 6,319	Yeah, that's a cool story. But can you explain what the problem was for us? Sounds to me like they must have felt responsible for this problem. Not that this degrades from the awesomeness of the fact that they stepped up and took care of you right. Mistakes happen. So what happened? __________________ ---------------------MY BUILD & Auto-X THREAD---------------------

02-18-2013, 02:45 PM	#7
stEVOlution Z [Local Team Member] Join Date: Jan 2012 iTrader: (100) Location: 607 and 518; NY Posts: 862	very cool __________________ Tuned by Chet Rickerman EmpireEvolution////////// Rickerman Tuning MAPerformance EvoXForums SpeedCircuit

02-18-2013, 02:13 PM	#5
RyanCB Just Spooling Up Join Date: Jun 2012 iTrader: (0) Posts: 118	guessing bench flash of ecu gone bad?

02-19-2013, 02:31 AM	#8
Ev0Boi n00b Join Date: Aug 2012 iTrader: (0) Posts: 11	ECU got bricked while trying to load the ROM. Completely froze up and became unresponsive. Wouldn't communicate at all, so of course the car wouldn't start. Aaron worked his magic, got it reprogrammed and continued as normal. __________________ 2012 PB GSR Performance: EST Test Pipe, ETS V2 Extreme, Grimspeed 3 port EBC, ETS Intake, Turbosmart dual port BOV Cosmetic: Rota DTP rims - Gloss Black, Tien S-tech lowering springs, window vent shades, 24% tint all around Tuned by Aaron at English Racing - 356whp/336ft-lbs tq

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