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Discussion Starter · #1 ·
I just had a horrible experience at northside, I am having problems with my car and they were pretty much unwilling to help me today. They said that because they road conditions are bad (they aren't really that bad in my opinion) they don't want to take my car up to 100km/hr. I was really disappointed with how they handled the problem and thought I would share it here, I just made a post asking for help and I'll share the link for the post here because it has more info.... http://www.evoxforums.com/forums/showthread.php?p=1000645#post1000645
 

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Edmonton dealerships BLOW however, if they don't want to take a car up to 100km because of the weather why not just respect that and come back in a few days when it warms up?
 

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When i was an advisor i used to get customers to drive their cars with me or a tech in the passengar seat to pin point an intermittant issue. See if they are willing to do something along those lines.

but ya edm dealers suck, all my person experiance with them was painful to say the least.
 

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I cant comment on Edmonton dealers as I have never been to them but I have to agree with weebles on this one. If they do not feel comfortable taking your car up to highway speeds with the current weather conditions I would just wait. If anything I would be happy if they told me this as it shows they do care about your car and do not want to risk damaging it (as well as risk having an employee hurt).
 

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Discussion Starter · #5 ·
anything I would be happy if they told me this as it shows they do care about your car and do not want to risk damaging it (as well as risk having an employee hurt).
I should probably look at it like that, if they consider it a safety issue I really shouldn't be complaining. The only reason I was upset was because the roads don't seem bad to me, its just very cold out but if they think its too bad that is their choice.
 

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I should probably look at it like that, if they consider it a safety issue I really shouldn't be complaining. The only reason I was upset was because the roads don't seem bad to me, its just very cold out but if they think its too bad that is their choice.
Super cold roads + super cold tires = wheel spin.

If I use 30% throttle in nearly any gear I just wheel spin all the way to redline. No ice on the roads either.
 

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I should probably look at it like that, if they consider it a safety issue I really shouldn't be complaining. The only reason I was upset was because the roads don't seem bad to me, its just very cold out but if they think its too bad that is their choice.
it depends on their tone. Were they polite about it? Did they offer to do it when the roads were better? If not, then they really didn't give a damn regardless of the weather or road conditions.
 

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Discussion Starter · #8 ·
They were polite about it, i was told to keep driving it until it gets worse or a check engine light comes on.
 

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I should probably look at it like that, if they consider it a safety issue I really shouldn't be complaining. The only reason I was upset was because the roads don't seem bad to me, its just very cold out but if they think its too bad that is their choice.
Yea sometimes its just a call made by the service manager for the day (I work in the automotive industry and our dealerships do the same thing on bad weather days)

But I do still feel your pain... ahah I may work in them but I HATE! the service departments... Unfortunately our auto group doesn't have Mitsubishi so I am in the same boat as all of you with this stuff :(
 
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