Here is the deal, I'm not sure if it's a dry carbon characteristic or what the industry does with dry carbon but the matte affect on wet carbon is due to sanding the clear coat. This looks like a sanding job gone wrong, obviously the consumer didn't do this, but in court it will be hard to prove who sanded it and what caused it... It's gonna be "he said vs. she said" ect. Unless there are others with this issue...and not general fitment issues but a finish issue with the dry carbon products.